Mahindra Satyam’s BPO arm partners with Direct Channel Holdings
Satyam Computer Services new brand identity — Mahindra Satyam’s — business process outsourcing (BPO) arm, Mahindra Satyam BPO has entered into a partnership with Direct Channel Holding, one of Africa’s leading contact centre and BPO company.
The newly formed alliance allows Direct Channel to extend its service offerings to its already extensive domestic customer base, to meet today’s complex business challenges.
Mahindra Satyam BPO, in turn, will extend its service offering to its global client base, which already have operations in Africa, or are considering South Africa as an alternative delivery centre for services such as inbound and outbound call centre services and a range of other transaction based back-office services.
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